Privacy Policy

Last updated: April 28, 2026

TAIBA Group (“TAIBA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website taibaalsham.com or interact with our services.

1. Who We Are

TAIBA Group is a meat-manufacturing company with two production facilities in Syria and Egypt, distributing eight halal-certified brands across more than fifteen markets. Our registered correspondence address and primary contact for privacy inquiries:

TAIBA — Taiba Alsham for Industry
Damascus, Syria
Email: info@taibaalsham.com
Phone: +963 11 672 999 21

2. Information We Collect

2.1 Information you provide directly

  • Contact details: name, email address, phone number, company name, country, when you fill in our contact, distributor, OEM, franchise, careers, or press forms.
  • Inquiry content: messages, attachments, or specifications you submit through our forms.
  • Newsletter subscriptions: email address when you sign up for our updates.
  • Job applications: CV, cover letter, employment history, and other application materials.

2.2 Information collected automatically

  • Technical data: IP address, browser type and version, time-zone setting, operating system, and platform.
  • Usage data: pages visited, links clicked, time on site, and referring URLs.
  • Cookies and similar technologies: see our Cookie Policy for full details.

2.3 Information from third parties

We may receive limited information from analytics providers (e.g., Google Analytics), advertising partners (where applicable), and payment-processing partners (only if e-commerce is enabled).

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide partnership/sales support.
  • To process job applications and recruitment communications.
  • To send you our newsletter or updates if you have subscribed.
  • To improve our website performance, products, and services.
  • To comply with legal obligations and enforce our terms.
  • To prevent fraud, abuse, and security incidents.

4. Legal Basis for Processing (GDPR / similar)

We process personal data on the following bases:

  • Consent: for newsletter subscriptions and non-essential cookies.
  • Legitimate interests: for analytics, fraud prevention, and improvement of our website and services.
  • Contractual necessity: to respond to partnership inquiries and process applications.
  • Legal obligation: to comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell your personal data. We share information only with:

  • Service providers who help us operate the website (hosting, email delivery, analytics) — under written confidentiality and data-protection terms.
  • Professional advisors (legal, audit, accounting) where reasonably necessary.
  • Authorities when required by law or to protect our rights or the safety of others.
  • Affiliated TAIBA entities in Syria, Egypt, and partner countries, only where necessary to fulfill your inquiry or partnership.

6. International Data Transfers

As an international group, TAIBA may transfer your information across borders (notably between Syria, Egypt, and the countries where our distribution partners operate). We apply appropriate safeguards in line with applicable data-protection laws.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Specifically:

  • Inquiry forms: retained for up to 24 months unless an active partnership requires longer.
  • Newsletter: retained until you unsubscribe.
  • Job applications: retained for up to 12 months unless you ask us to delete them sooner.
  • Analytics data: aggregated and retained per the analytics provider’s policy.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to certain processing.
  • Request portability of data you have provided.
  • Withdraw consent at any time (without affecting the lawfulness of prior processing).
  • Lodge a complaint with a supervisory authority in your country.

To exercise any of these rights, contact us at info@taibaalsham.com. We will respond within a reasonable time, generally within 30 days.

9. Security

We implement reasonable technical and organizational measures (encrypted connections, access controls, audit logs) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children

Our website and services are not directed at children under 16, and we do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, partner sites). We are not responsible for the privacy practices of those sites. Please review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes. Material changes will be communicated through a notice on our homepage.

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: info@taibaalsham.com
Phone: +963 11 672 999 21
Address: Damascus, Syria
Egypt office email: egypt@taibaalsham.com

This Privacy Policy is governed by the laws of the Syrian Arab Republic and applicable international privacy frameworks. By using our website, you agree to the terms of this Policy.